Visitors arrive at a business for all sorts of reasons. It might be patients attending a dental practice or doctors’ surgery, interviewees arriving for a job interview, or potential customers arriving for a meeting or to buy a product.
When people arrive, they will get an impression of the business and it is important to make sure that it is a good one! First impressions are formed quickly, so you want to make sure that their arrival goes well.
As well as making sure that the premises look good, you also want them to be greeted in a prompt and friendly manner. Having well trained reception staff who are friendly and good with people is essential, as this is likely to be the first representative of your business that a visitor will meet, so they need to make sure that they give a good impression of the business to all visitors.
Being punctual is important too, and if someone has travelled to be there and made sure that they are on time, you don’t want them to then be held up when they get to reception. Something that can help with this is a visitor sign in system like this www.ofec.co.uk/visitor-management-system-uk
This will enable visitors to sign in easily and also means that they can rest assured that your business takes security seriously by keeping a record of people who have come in and out of the building.
